Welcome to one of the finest live dealer gaming experiences in the world.
You can change your Blackjack table or select any other live game at any time by pressing the LIVE GAMES MENU button. You will not be removed from your table until you have actually selected the new table you wish to join, so the LIVE LOBBY can be used to browse other games whilst still playing at the table.
Rules of Blackjack are detailed in the How To Play section.
The game screen consists of a black toolbar at the bottom of the screen and then the gaming window (showing the live video) above.
In the gaming window there are a number of key elements: see the Screen elements section.
How To Play
The Object of the Game
The object is to achieve a higher card count than the croupier without exceeding a count of 21.
Select the seat and left click on chip value(s) you want to place and click on your seat position. Each click on the seat position will add another chip to the bet.
Beginning on the croupier's left, a card is dealt face up to each player in turn with the croupier being last in rotation.
A second card is then dealt in the same manner, face up to each player and the croupier gets a hidden card. Once all initial cards are dealt, each player gets a turn to improve their counts. The order of the turns is the same as the order the cards were dealt. During your turn, you have the option of standing or hitting (drawing) one or more cards to improve your count. Once you stand, your turn is over.
If you exceed a count of 21, this is called a bust, and you lose your bet immediately; otherwise, your bet remains unresolved.
If your initial count (with two cards) is 21, this is called a Blackjack. You are not allowed to draw (hit) on a Blackjack. If there is no possibility that the croupier also has a Blackjack (that is, the croupier's card is neither a face card, a Ten, nor an Ace), then you win your bet immediately upon the start of your turn, and your bet is paid off at 3 to 2. If there is a possibility that the croupier also has a Blackjack, the resolution of your bet is delayed until the croupier's final count is established.
After all players have had a turn, the croupier turns the hidden card over, then stands or draws as appropriate, according to the house strategy. If the croupier exceeds a count of 21, she busts, and all unresolved bets are winners.
If she stands without busting, each player's count is then compared to the croupier's. If your count is closer to 21 than the croupier's, you win. If the croupier's is closer, you lose. If you and the croupier tie, the bet is a push (a standoff), which means you neither win your bet nor lose it. Once all bets have been resolved, the croupier announces the beginning of the next betting period.
Face cards (Jacks, Queens, and Kings) are worth 10, while Aces are worth 1 or 11. After a player has stood, a hand containing one or more Aces is considered to be at its highest possible value without exceeding 21.
After the first two cards are dealt, each player gets an opportunity to improve their counts. They may also alter their wagers in the following ways:
Pairs, two cards of equal value, may be split into two separate hands (sub hands), each with a bet equal to the original bet amount. If you split your hand, the second card, for both sub hands, is dealt immediately after the split is made and you are permitted to stand or hit one or more cards to improve the count.
Once you stand on your first sub hand, your second sub hand is dealt a second card, and you are then permitted to stand or hit on that hand. Split aces are an exceptional case.
When you split a pair of Aces, each sub hand receives exactly one additional card with no option to you to hit. Further, a count of 21 with the two cards in a sub hand of split Aces is not consider blackjack, and will lose to a croupier's Blackjack.
After the first two cards are dealt, you have the option to double down, which means you wager an additional amount equal to your original bet and receive exactly one more card on that hand. However, you aren't allowed double down after splitting a pair.
If the croupier's 1st card is an Ace, you may obtain insurance, which is a wager of a sum equal to one half of your original bet. If the croupier draws a Blackjack, the insurance pays two to one. If the croupier fails to draw a Blackjack, you lose your insurance. You may obtain insurance even if you have Blackjack.
The House Strategy:
Unlike the players, the house has no choice in whether it hits or stands its hand. The house must: Hit on a count of 16 or less; Stand on 17 or more. A soft hand is a hand in which an Ace may be counted as either 1 or 11 without the count exceeding 21.
A hard hand is a hand in which all Aces may only be counted as 1 each to avoid the count exceeding 21. * If there are any mistakes between hands, we will push the hand.
A Blackjack, a two-card 21 not arising on split Aces, is paid at three to two as long as the croupier does not also have a Blackjack. If both you and the croupier have a Blackjack, the bet is a push. A Blackjack beats any three-or-more-card 21. All other winning bets are paid at one to one. A croupier/ player tie is a push and neither wins nor loses. You bust and lose your bet with a card count exceeding 21.
From left to right:
The BET LIMITS sign shows the minimum and maximum stakes permitted. Clicking on the sign will show a breakdown of these limits if applicable.
The Game Information Indicator will inform you of the game status, when you bet, how much you have won, etc. At the top of this display are three lights, Green, Amber (Yellow) and Red. These "traffic lights" inform you when you can bet (GREEN LIGHT), when the betting time is nearly over (YELLOW LIGHT) and when the betting time has finished (RED LIGHT). You will find this indicator in all live games.
If you have a seat at the table then your name will be displayed beneath that seat. By Clicking on a chip from the CHIP INDICATOR and then clicking on the seat position during the GREEN or YELLOW betting time (SEE GAME INFORMATION INDICATOR ABOVE) then that bet is made. Each time you click that spot the bet will be increased by that amount. When you are satisfied that you have reached the amount you wish to bet, you need not do anything else, the bet will automatically be sent when the RED betting indicator is lit (i.e. bets are closed). During the GREEN or YELLOW betting time, your bets can be removed by repeatedly clicking the UNDO button. Once bets are closed (RED LIGHT) they cannot be cancelled.
At the bottom of the screen there is the black control toolbar.
For more details see the Tool bar section.
The bottom of the screen:
The CASHIER button (if applicable) on the bottom left of the screen will pop up the cashier / banking screen for deposits and withdrawals.
The UNDO button, when clicked will remove the last bet placed. This will only happen during GREEN or YELLOW betting time, once bets are closed (RED LIGHT) you will not be able to cancel bets. By repeatedly clicking the undo button, it will remove bets one by one in the order they were placed.
The CLEAR ALL button, when clicked will remove all placed bet on betspots. This will only happen during GREEN or YELLOW betting time, once bets are closed (RED LIGHT) you will not be able to cancel bets.
The DOUBLE button will double the amount of chips that they have placed on each bet spot. With every click it will double the player’s bet.
The CHIP DISPLAY is where you can select the value of each chip you wish to bet with. This display will only be illuminated and usable whilst betting time is in the GREEN or YELLOW state. Once bets are closed (RED LIGHT) then the chips are turned off and cannot be selected. Only chip values that are usable (i.e. available within your balance) are illuminated.
The REPEAT button allows you to repeat the same bet(s) from the previous game. Once player have pressed repeat, the DOUBLE, UNDO and CLEAR button will be enabled, allowing player to double the bet from the previous game, remove the last place bet and remove all placed bet.
The CAMERA view button toggles between game views - CLASSIC view and 3D view. This is a matter of personal taste. This button can be clicked at any time to switch views and this will not affect stakes on the table. The VIEW can also be selected when entering the game as a choice is always presented where applicable.
The BALANCE indicator will always be displayed on the bottom left of the games and LIVE LOBBY. Clicking on the balance indicator will then show any available bonus information.
The TOTAL BET indicator will always be displayed on the bottom left of the games. This shows the current total of all bets made for the current game.
The GAME NUMBER indicator will always be displayed on the bottom left of the games. This shows the unique identifier for any game – the current GAME NUMBER (GMT TIME; HH:MM:SS). If you have any queries and wish to contact customer service, you should always note down (or take a screenshot of) the GAME NUMBER.
The LIVE GAMES MENU button can be selected at any time from any game. It allows you to easily change table or select any other live game. You will not be removed from this table until you have actually selected the new table you wish to join, so the LIVE GAMES MENU can be used to browse other games whilst still playing at this current table.
The MUTE button will turn off all game sounds and voices for the game, including countdown and chip sounds. Clicking this button again will turn the sounds back on again.
The VIDEO ON/OFF button will turn off the game’s video and dealer’s voice, and display only cards and background picture. If you click this again the video and dealer voice will turn back on.
The Settings button launches a menu of Languages and Player History.
The CHAT button launches the chat box so you can send messages to the dealer and other players. Note in some of the Classic versions of the games the chat box is always displayed on screen so this feature is disabled.
The HELP button on the bottom right of the screen will launch this help window.
The HISTORY button inside the Settings menu will launch a window showing details of your betting history, including the games you have played and the results of those games.
The REFRESH button will re-load the video if it is already playing, or turn on the video if it is not already playing.
The FULL SCREEN button on the bottom right of the screen will launch the FULL SCREEN MODE and the game and / or lobby will fill the entire screen. To exit this mode, either click the FULL SCREEN button again or press the "Esc" key on the computer keyboard.
Bet Behind Table
The Blackjack Bet Behind table allows you to place bets on real players sitting at the table. When they win, you win. It's as simple as that.
Here you can place bets on as many of the players as you wish. The game you are betting on is actually the Public Blackjack table.
If you bet on a player who chooses not to bet, your bet will be refunded immediately.
Double down / Split
During the game, the player you are betting on may decide to double down or split. If you have not cleared the checkboxes on the introduction screen, then your stake will automatically double and be deducted from your account. Should you wish to change this and NOT double your stake, you need to leave and re-enter the table and then untick the checkboxes on the introduction screen.
To place your bets, left click on the chip you wish to wager and then click on the yellow bet behind betspot(s) that you wish to use. You will not be asked to confirm your bets.
There will not be any limit for the number of players that can bet behind on a particular seat.
The seated player will make all play decisions like hit, stand, split and double down. You will only be prompted if you want insurance. This is a wager of a sum equal to one half of your original bet. If the croupier draws a Blackjack, the insurance pays two to one. If the croupier fails to draw a Blackjack, you lose your insurance. You may obtain insurance even if the player you are betting on has Blackjack.
Should the player you are betting on decide to split and you have taken the option NOT to double your stake (You cleared the checkbox), then your bet will only apply to the hand on the left.
Blackjack Side Bets: Perfect Pairs and 21+3
Live blackjack is one of the most exciting ways to enjoy casino classic and with some amazing betting options, there are multiple ways to collect winnings from these games. With these bets, players can win more and enjoy many returns on the initial wagers that are placed. With side bet options, players will enjoy an enhanced game and will grow their bank roll, even if they lose the main hand in the game. There are two different side bet options that are Perfect Pairs and 21+3.
Perfect Pair Side Bet
Perfect Pairs is a Blackjack side bet that is made prior to any cards being dealt and must be supported by a regular Blackjack bet on the same betting box.
There are 3 different types of pairs and the payout odds vary accordingly:
Mixed pair (A pair that is made up of 1 red suited card and 1 black suited card - example 2 of clubs + 2 of hearts)
Coloured pair (A pair that is made up of 2 same cards of the same colour but are of different suits - example 6 of clubs + 6 of spades)
Perfect Pair (An identical pair - example K of diamonds + K of diamonds)
The rules for Perfect Pairs are as follows:
A player may place a Perfect Pairs wager on any box on which the player has placed a Blackjack wager - A Perfect Pairs wager must be placed before any cards in the round of play are dealt - A Perfect Pairs wager wins if the first 2 cards dealt to the player are a pair - A Perfect Pairs wager loses if the first 2 cards dealt to the player are not a pair
Winning Perfect Pairs wagers must be paid as per the displayed pay table
After each player has been dealt the first 2 cards, the dealer must take all losing Perfect Pairs wagers and make a payout to each player who has a winning Perfect Pairs wager
The dealer then goes on to deal with each player in the usual way for Blackjack
Perfect Pairs are paid out based on the odds below:
Perfect Pair pays 25 to 1
Coloured Pair pays 12 to 1
Mixed Pair pays 6 to 1
21+3 Side bet
At the start of play, as the players are placing their initial wager, they may also play the 21+3 wager in the designated area
Players must make a primary Blackjack wager and cannot make a 21+3 wager only.
Once all players have placed their bets, a round of Blackjack is dealt in the standard fashion - the dealer deals two cards face up to each participating player, and to themselves in the same manner as regular Blackjack (1 card face up, 1 card face down for the dealer)
Once the dealer has dealt two cards to each player and two cards to themselves (1 up, 1 down), the game will show if a player has won on 21+3. A player will only be awarded for one winning event, although their 3 card hand may contain more than 1 winning event (e.g. three of a kind suited)
Hands are ranked in the following order:
Flush -Three cards of the same suit (three hearts, three clubs). Payout: 5 to 1
Straight -Three cards in sequence but not the same suit(Ace can be used to achieve an Ace, 2, 3, Straight or Ace, King, Queen Straight). Payout: 10 to 1
Three of a Kind -Three cards of the same rank. Payout: 30 to 1
Straight Flush -Three cards in sequence and the same suits(spade of 10,Jack, Queen). Payout: 40 to 1
Suited Trips -Three cards of same ranking and of same suits, e.g. 3 Queens of Hearts. Payout: 100 to 1
Side Bet House Edge
For Perfect Pairs, the casino has a 4.1% house edge.
For 21+3, the house edge is 3.7%.